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How Do You Control a Crisis?

1. Know what you don't know Barney down the pub, Jan at slimming group, and Kayleigh, your 13yr old, may think it's "obvious" how to resolve a particular crisis, but the age and treachery which will overcome youth and inexperience knows that, the more 'obvious' the problem seems, the more aspects of it you have underestimated, ignored, or simply never been aware of. 2. Accept your limitations You cannot solve the crisis. YOU. CANNOT. SOLVE. THE. CRISIS. Loud enough for you?  You can't solve the crisis. Your team can't solve the crisis. Your organisation can't solve the crisis. What you can do - what you have  to do - is to realise that every 'crisis' is simply a series of smaller problems. You can solve problems. Your team can solve problems. Your business can solve problems. You can't solve the crisis.  You can  solve the problems that comprise it. 3. Don't micromanage crisis Crises are frightening. They upset people. People get tr

Planting 2029

2024. A new year, a new five year plan - and one that brings us to the eve of not just a new year, but a new decade!  This  five-year plan is going to really count!  No Brexit, no Covid, no new wars... nothing to derail your ambitions from being achieved, and your company, specifically, dragging the entire British economy back to its feet. Nothing stopping you achieving your personal goals. You absolutely would  have been a better person by now, except so much has happened in the past few years... honestly, no one could really  expect you to achieve anything when things in the wider world just kept happening. Pro tip: 2029 won't be any different for you, for your company, for the country, than 2024.  Five-year plans don't work; over 300 years of government by carefully pre-selected elected representatives who have always best represented their own interests should have taught us that particular lesson by now. Wherever you are in 2029, it's mostly going to be by accident, ra

How Does a Pessimist Do New Year's Resolutions?

  Resolve: "solve again." What's the point of that? Why 'solve something again' - resolve - when you can put Productive Pessimism to work to ensure it doesn't become a problem in the first place, and therefore doesn't need a solution. Many of us find we need some kind of 'psychological jump-off point' - how often do you find yourself saying "I'll start X project at 10.30am", only to feel, if you turn to it at 10.31am, that something is 'wrong', and you tell yourself that you can't possibly start until 11am now? The start of a new year is a huge psychological jump point. Not only do we feel a sense that we 'should' be doing something different, as a way to mark what we want to believe is a significant turning point, we're often more than ready for the invigoration of something new after what can sometimes feel like a frustrating fallow period for many people. At the end of the day, there is nothing magical or my

Entering and Ending - and Approaching a Beginning

  We're roughly a week away from "full-on" festive season for many people.  For my household (Pagan - eclectic in general, with Norse leanings on my side, and Celtic on my wife's) we're just five days from Solstice, our winter celebration. For those who are mystically inclined, five is a dynamic number, promising positive change through effective communication - so, five days before one of my major points of celebration seems a good time to talk about the power of Productive Pessimism, and encourage you to consider making a booking for 2024 - or sooner, if you're ready for change right now! How Can Pessimism Be Productive?! I know what you're thinking - "Pessimism isn't productive! I don't want a bunch of Negative Neils whinging on around my ideas and projects!" Absolutely - nobody wants a Neg coming in and being a killjoy. That's not what Productive Pessimism is about - pessimism is "the expectation that bad things will happen&q

It's Good to Talk (to the right people)

  "I'm having endless  conversations with the school about my son, because of his behaviour in lessons - he's lovely  at home..." What jumps out to me from this statement - which is one heard ad nauseum, seen all over social media, in every agony aunt (and uncle!) column, just with the gender of the child changed - and which is reflected in the adult world as "HR conversations about this completely unmanageable employee, who won't follow processes or take direction!" is that the wrong people  are being engaged in conversation. If your child's school are reporting discipline issues - talk to your child. Not by yelling at them, or telling them what the school told you, but in terms of: . "Do you know what your teacher wants you to do when you're in a lesson?" . "Do you understand why it's important that your friends feel you're being kind to them?" The answer to these questions may be "No" - which begins a conv

"How Can They Do That?!"

  TW: Discussion of systemic transphobia, Discussion of racism "How can a trans woman be CEO of an endometriosis charity?!"  Well, the head coach of the England Women's Rugby team is a male-identified, cisgender (assigned male at birth) man. The CEO of the RNIB isn't blind. CEOs of anti-poverty charities are certainly well-remunerated enough to not actually be in poverty. Most have never  experienced hardship, having danced from Executive post to Executive post, before eventually landing as a CEO. The upside of being a pessimist is you spend so long looking at problems that you gain an intuitive awareness that, very often, the thing being presented as "the problem" isn't, in fact, the real  issue that needs a solution. In endometriosis , the (very real, for those who suffer from the condition) issues of medical fact would be fairly straightforward to address. The problem  is medical disinterest, and, very particularly, the attitude of the medical profess

"Nothing"

If you have any experience of teenagers, you'll be very familiar with the response of "nothing" when you ask them "What did you do at school today?" They're not being sullen, uncommunicative, or rude. They're not 'so addicted to their screens they've forgotten how to have a conversation with real people!'   They're not keeping secrets. What did you  do at work today? What did you do when you went out earlier? What did you do at the weekend? I suspect a significant number of you, at least initially, thought "nothing" or "nothing much". Clearly, 'nothing' doesn't actually mean nothing , either when we say it as adults, or when children say it. A proof of this: Ask a five year old what they  did at school - but make sure you have at least an hour to listen to the answer! Ask a teenager, without judgement, what happens in a gaming stream, or what's going on in the book they're reading, or how their late