1. Know what you don't know Barney down the pub, Jan at slimming group, and Kayleigh, your 13yr old, may think it's "obvious" how to resolve a particular crisis, but the age and treachery which will overcome youth and inexperience knows that, the more 'obvious' the problem seems, the more aspects of it you have underestimated, ignored, or simply never been aware of. 2. Accept your limitations You cannot solve the crisis. YOU. CANNOT. SOLVE. THE. CRISIS. Loud enough for you? You can't solve the crisis. Your team can't solve the crisis. Your organisation can't solve the crisis. What you can do - what you have to do - is to realise that every 'crisis' is simply a series of smaller problems. You can solve problems. Your team can solve problems. Your business can solve problems. You can't solve the crisis. You can solve the problems that comprise it. 3. Don't micromanage crisis Crises are frightening. They upset people. People get tr...
The Productive Pessimist offers success coaching and business consultancy both remotely across the UK, and in person in Great Yarmouth and Waveney, and central Norwich. Our corporate consultancy services focus on strategy, inclusion, growth and diversification, crisis management, and change management. We are lived experience specialists in neurodiversity inclusion, disability and mental health inclusion, and trans inclusion.