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Yes, Everyone CAN Work From Home (and why it benefits your business if they do)

  This morning, I should have been hosting a networking event alongside my business partner.  Unfortunately, I woke up with a particularly bad cold - far more than just sniffles and feeling under the weather - which didn't improve as the morning went on.  I asked myself what I would do if I had a "regular" job; the answer was "I would identify that I was well enough to work from home, but not well enough to go into a physical location." So, that's what I'm doing today, while my partner handles the networking event.  "But if someone's well enough to work from home, they're well enough to come in to work!" I'm not dying, and my vision is only minimally playing up (I have multiple active sight-loss conditions; it takes actual work for me to be able to benefit from the little useful vision I have left; that is compromised when I'm ill), but I am probably contagious, and have no way of knowing how what for me is a bad chest cold woul

Management Lessons From Life School Wirral

  BBC Panorama Life School Wirral   (trigger warning for physical and verbal abuse, discriminatory language) prompted us at The Productive Pessimist Ltd to reach out as a matter of urgency to Life Wirral.   While the school has, rightly, been closed by the local authority, we have identified serious risks for any situation any of the leadership team from Life Wirral may enter into in the future, and for any attempt to re-establish the brand if re-education around both effective support and education for SEN children, and effective and appropriate management practice generally, is not provided or engaged with. The problems of Life Wirral aren't isolated. They are problems that are entrenched in British ideas of management, whether that is management of adult members of staff in a business, management of students in a school, or management of behaviour.  Britain is a nation built on conquest and control, and the Protestant concept that people 'earn' compassion, and their nee

Why Your Business Should Care About Carers

  "What?! I've got to give one special group of people even more  time off - paid ! - while making enough money to keep this place going is already stressful enough?! Jog on - I'll just make sure we never  employ someone who's a 'carer'! They can claim benefits - that's what it's for, isn't it?" I suspect - even if you feel guilty about it -  that's how many business owners reacted to the Liberal Democrats' proposition of a  Carers' Leave Bill  - swiftly followed by relief as you realised which Party had put it forward, and how unlikely they were to ever be elected. Then a niggle of anxiety; what if whoever does  get in nicks the idea, because they think it'll make them popular with those in the electorate you secretly think are "lazy scroungers who just want an excuse not to work." I know it's how an awful lot of people do  think - because I'm a carer for my wife.  I went through the Covid-19 pandemic as a shi

Pride, Done Professionally, Made Personal

Pride isn't just about slapping rainbow stickers on things, hiring flamboyantly gay or visibly trans influencers, and doing 'awareness training.' As businesses and leaders, Pride month should be where your LGBTQIA+ (Lesbian, Gay, Bisexual, Transgender, Queer/Questioning, Intersex, Asexual/Aromantic, and other non-cishet identities and experiences) colleagues guide you in the groundwork that needs to be done for lasting change. Stonewall wasn't just a random incident of civil disobedience; it was the detonator blast that broke ground to begin to build a new way of being human, and a new way of seeing and welcoming other human beings. LGBTQIA+ Inclusion For Life, Not Just For Pride There are things which are a common, unconscious part of how people who are not LGBTQIA+ behave and set up the world, especially in workplaces, which, unintentionally, exclude LGBTQIA+ people, especially those who are also experiencing financial challenges, and/or have intersectional  disadvant

The New Trolley Problem: Retail's Abandoned Carts

  It's happened again.  Your cookies have tracked what seemed to be an engaged, potentially high-spending customer across your website. They lingered the appropriate amount, clicked suitably quickly, examined the full, carefully-crafted description your copywriter had two fits of screaming profanity, three breaks to cry in the loo, and one episode of throwing a hardbacked version of the Oxford English Dictionary  at a colleague's head before their words were finally approved. The customer's virtual basket shows enough variety to suggest new marketing angles, but not so much that your software can't categorise them effectively. It will be possible for the software to prompt the tried-and-tested selection of marketing approaches that (mostly) work with their demographic. To appeal to their ambitions, their glittering image of themselves, their fears, their hopes, their prejudices, and, in doing so, get more money from them. Then - disaster! They've left your website!

Mind the Gap in Workplace Mental Health

  "Mental health at work" has become something of a buzz phrase in recent years, particularly in the wake of the Covid-19 pandemic. "Mental health" is the reason people "need to get back to the office" - because the extroverts are suffering, since they're no longer able to dominate meetings, talk people into agreeing to take on more work than they're actually comfortable with, or enthusiastically create a situation where, if getting drunk with people you already spend too much time with, or leaping on a zip wire, aren't really your thing, you're "unadventurous", "anti-social", and "not really a team player." The UK government insist work is good  for our "mental health", even as successful GPs decide they literally can't carry on anymore, and choose a permanent solution to the problem of burnout.  While the low wages, in comparison to the cost of living, and long hours of many jobs are actually c

Don't Be 'Tone Deaf' to Deaf Inclusion

  The 6th-13th May is Deaf Awareness Week  in the UK, where 12million people are Deaf, or hard of hearing, with 'hard of hearing' including individuals with some hearing loss, as well as those with conditions such as tinnitus   and Auditory Processing Disorder . At The Productive Pessimist, our Director and Management Consultancy Lead, Ash, lives with tinnitus, Auditory Processing Disorder, and some manual hearing loss.  He has given a short insight into the challenges this causes him, and what helps (and what makes life an absolute nightmare!) Ash: I found out I had physical (referred to as 'manual') hearing loss in my teens. At the age of 38, I have very limited hearing in my left ear, though my right ear is fine. (Frustratingly, this is completely the opposite way round to my sight loss, where I have no sight in my right eye, and limited sight in my left - if the ears and eyes could link up, that would be great!)  Fortunately, my hearing is not likely to deteriorate